To Our SWS Customers
The first priority at Suburban Waste Services is the safety of our employees, customers and our communities. We want to share with you the steps we are taking as we continue to learn more about the COVID-19 situation. We are continuing to closely monitor the recommendations of the CDC and the state of Minnesota. We have put in place our infectious disease outbreak response plan.
First, we have put in place the recommended social distancing policies. Our drivers have limited contact at our shop and are directed with their route sheets to their trucks.
Secondly, we have moved half of our office staff to a work from home model. While this will allow us to continue to serve our customers, response times may be longer and we thank you for your patience.
We encourage you to use our website for information and contact points. Our live web chat service and email link will be a direct contact to our team. New temporary office hours will be 8:00 am – 4:00 pm.
As we are a small local family operated company, the people we work with each day are like our family. We are extremely grateful for the amazing team we have at SWS, their strength and character are astounding. Our hearts go out to all those who have been affected by this pandemic. We wish you and your family health and safety in these unprecedented times.
In order to best protect and limit exposure to the COVID-19 Virus, we have suspended our bulk item pickup service effective immediately. This change will be in effect at least until May 1st, which at that time we will review the safety of resuming this service. Thank you for your support and patience.
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We started Suburban Waste Services to bring back the local full service hauler to hometown communities like Carver, Chanhassen, Chaska, Cologne, Eden Prairie, Edina, Minnetonka, Plymouth, Savage, Shakopee, Prior Lake, Victoria, & Waconia. We have over 19 years experience in the waste industry and, like you, we care about our local communities.
All of our recycling revenue is donated back to Eden Prairie for environmental improvement projects. (In Edina, Minnetonka & Plymouth recycling services are not provided by SWS, but are provided by the cities through city contracted vendors.)
We offer great value and personal service and because we believe in community service, SWS proudly works with and is active in local community organizations.
Please support your hometown hauler and sign-up today!
Paul Rosland & Rick Sievers
Suburban Waste Services